COLUMBUS, Ohio – January 25, 2007 – The State Auto Insurance Companies have eliminated an automation roadblock for independent State Auto agencies using Applied Systems agency management systems.
State Auto has implementedIVANS®Transformation Station™, a routing service that creates a “bridge” between Applied Systems agency management systems and State Auto’s agency extranet, AgentSite.
“Thanks to Transformation Station, Applied agencies will be able to process policy transactions and retrieve account information directly from AgentSite through their agency management systems,“said Joel Brown, State Auto vice president – director of personal insurance. “We’re also working to allow State Auto agencies who use other agency management systems to be able to take advantage of the same ‘bridging’ technology.”
Billing and claim inquiry, payment, and policy inquiry are available to all AppliedSystemsagents for personal and commercial lines. Endorsements are available for personal lines. In the second phase, planned for later this year, bridging of new business will be available for personal lines auto and home, as well as Wisconsin package policies.
“Because of Transformation Station, doing business with State Auto is easier than ever,” said Bob Restrepo,State Auto chairman and CEO. “This demonstrates that we’re listening to our agents and doing what it takes to help them continue to provide outstanding service and support to their customers.”
According to Doug Johnston, executive vice president of interface services at Applied Systems,“State Auto is another major carrier demonstrating the understanding of what agents need to do business most efficiently. We’re excited that the company is extending the functionality of real-time interface for independent agents.”
The State Auto Insurance Companies, headquartered in Columbus, Ohio, are engaged primarily in writing personal and commercial insurance products through more than 22,500 independent agents associated with approximately 3,000 agencies in 28 states. The State Auto Companies include State Auto Financial Corporation (NASDAQ:STFC), named Forbes Magazine's "Best Managed Insurance Company in America" for 2006. STFC also received the 2006 Mergent Dividend Achiever Award for having increased its dividends for ten or more years in succession. The State Auto Insurance Companies are rated A+ (Superior) by the A.M. Best Company. Additional information on State Auto can be found at stateauto.com.
Applied Systems, Inc.is the industry leader in insurance agency and broker management system software. The company develops and supports products and services for accounting, customer, policy, claims management, and all related agency functions. More than 126,000 users in 11,000 agencies of every size and complexity level use Applied Systems technology and services. The company leads the industry in agency-carrier real-time and batch communication solutions. Applied Systems automates insurance transactions at every distribution level from consumer through carrier, providing technical support and professional services to maximize customers’ return on investment.www.appliedsystems.com