Tools and Education



Bookmark and Share

What To Do NOW:

  • Prepare a personal evacuation plan. Identify several places where you could head for safety.
  • Maintain a list of telephone numbers, along with area maps.
  • Make trees more wind-resistant by removing diseased and/or damaged limbs and strategically removing branches so wind can blow through.
  • Place all important documents including insurance policies, birth and marriage certificates, Social Security card, etc., in an easily accessible folder and/or filing cabinet. You may want to consider scanning documents to store them electronically on a USB drive for easy access and portability.

What To Do As The Hurricane Approaches:

  • Listen to NOAA Weather Radio or local radio or TV stations for evacuation instructions.
  • Be prepared to take medications, clothing, bedding, bottled water, battery-operated radio and extra batteries.
  • Grab your folder/USB drive of important documents. This will help to expedite all loss recovery and financial assistance.
  • Install hurricane shutters or purchase precut ½” plywood boards for each window of your home.

What To Do AFTER The Hurricane:

  • Keep listening to NOAA Weather Radio or local media for instructions.
  • Return home only when local officials say it’s safe to do so.
  • Inspect your home for damage.
  • Use flashlights in the dark, not candles.

Call your independent State Auto agent to begin the claim process, or call State Auto’s 24-hour claim contact center at (800) 766-1853.


Courtesy of the Insurance Information Institute (

Copyright © 2016 State Auto Insurance Companies. All rights reserved.