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My Policy

Submit Your Claim

We're here to assist you with your personal or commercial claim. Please select one of the two ways we offer to report your claim directly to us:

1. You can submit your claim by making the appropriate selection below. Please select what you think best represents the category of insurance policy involved. A State Auto Claims Associate will contact you as soon as feasible (ordinarily no later than noon of the next business day) to assist you regarding your claim, and will be asking for more details about the loss at that time.


2. OR Call our 24 hour contact center directly by dialing 800-766-1853. It would assist us greatly if you could have the policy number handy when calling. We're here to help 24 hours a day, seven days a week!

If this is an emergency claim, please call us so we can assist you immediately.

For auto glass only claims, please call our State Auto Glass Service at 888-504-4527.

Any person who, with intent to defraud or knowing that he/she is facilitating a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement is guilty of insurance fraud.

Copyright © 2016 State Auto Insurance Companies. All rights reserved.