Terms of Use

Welcome to State Auto®.  Our Terms of Use outline the terms and conditions for your use of stateauto.com and provide additional information about State Automobile Mutual Insurance Company and each of its affiliates and subsidiaries (State Auto). These Terms of Use are applicable to your use of our website regardless of how you accessed it. If you do not agree with these Terms of Use, please stop using and accessing this website immediately.

We may change our website and Terms of Use at any time and without prior notice.  Also, our Terms of Use are in addition to other agreements you have in place with State Auto.  Your continued use of stateauto.com is deemed acceptance of the Terms of Use.

Disclaimer of Warranties

Limitation of Liabilities

Copyright and Trademark

Submitted Ideas

Privacy Policy

Updating Your Personal Information

Online Account Access

Online Claims Submission

Disclosures about State Auto Products and Discounts

Waiver

Applicable Law and Severability

 

Disclaimer of Warranties

ALL MATERIALS AND INFORMATION IN OUR WEBSITE AND THIRD-PARTY WEBSITES TO WHICH THEY LINK ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.  THE CONTENT PUBLISHED ON OUR WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.  STATE AUTO, ITS SERVICE PROVIDERS, SUPPLIERS, AFFILIATES, EMPLOYEES, AGENTS, OFFICERS AND/OR DIRECTORS MAKE NO REPRESENTATIONS OR WARRANTIES AND, TO THE FULLEST EXTENT ALLOWED BY LAW, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SUITABILITY OF THE INFORMATION;  THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE CONTENT, SERVICES, PRODUCTS TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED WITHIN OUR WEBSITE, OR THE RESULTS OBTAINED FROM ACCESSING AND USING OUR SITE AND/OR THE CONTENT CONTAINED THEREIN.  STATE AUTO DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SITE, INCLUDING FORUMS OR THE SERVER THAT MAKES THEM AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

LIMITATION OF LIABILITIES

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL STATE AUTO, ITS SERVICE PROVIDERS, SUPPLIERS, AFFILIATES, EMPLOYEES, AGENTS, OFFICERS AND/OR DIRECTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT CONTAINED HEREIN.  YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT STATE AUTO IS NOT LIABLE FOR ANY CONDUCT RELATED TO YOUR USE OF OUR SITE.  AS A CONDITION OF USE OF OUR SITE, YOU AGREE TO INDEMNIFY STATE AUTO, ITS SERVICE PROVIDERS, SUPPLIERS, AFFILIATES, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS FROM AND AGAINST ANY AND ALL LIABILITIES, EXPENSES (INCLUDING ATTORNEYS’ FEES) AND DAMAGES ARISING OUT OF CLAIMS RESULTING FROM YOUR USE OF OUR SITE, INCLUDING WITHOUT LIMITATION ANY CLAIMS ALLEGING FACTS THAT, IF TRUE, WOULD CONSTITUTE A BREACH BY YOU OF THESE TERMS OF USE.  IF YOU ARE DISSATISFIED WITH ANY STATE AUTO MATERIAL OR INFORMATION, OR WITH ANY OF STATE AUTO’S TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR SITE.

 

Copyright and Trademark

Except as otherwise indicated, all of our website content is the copyrighted property of State Auto, 518 E. Broad Street, Columbus, Ohio, USA, its affiliated companies or other third parties.  The State Auto logo, STATE AUTO, and the names of other products and services referenced herein are service marks or registered service marks of State Auto or one of its affiliates.

 

Our website is for your personal, noncommercial use only.  If you download any materials or information, you must keep all copyright and other notices intact.  The right to use the materials or information is not transferable to any other person or entity.  You are not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, or other content, software, products or services obtained from our website without the prior written consent of State Auto.  You may not use any information obtained from our website for spamming or solicitation.  In addition, the information may not be taken out of context or presented in an unfair, misleading or discriminatory manner.  If you are interested in licensing content, or providing links from other website, please contact us at webmaster@stateauto.com.

 

Submitted Ideas

When you submit ideas or materials (such as photos or artwork) to State Auto, you grant State Auto a perpetual, irrevocable, world-wide, royalty-free right and license to use, modify, publish, disclose, or exploit the submitted idea.

 

Privacy Policy

To learn more about privacy at State Auto, please visit our Privacy Policy.

 

Updating Your Personal Information

You are responsible for telling your independent agent when you change your telephone number, mailing address, e-mail address, or other personal information.  

 

Online Account Access

Some portions of stateauto.com are restricted only to independent agents, customers, and users, who create an online account to view policy information and conduct transactions.    If you have an online account, it is your responsibility to protect the security and confidentiality of your password.  If you believe someone else has obtained your password, or you believe unauthorized account activity has occurred, please contact State Auto immediately at webmaster@stateauto.com.

Unauthorized access to the restricted portions of the site is strictly prohibited.  Actual or attempted unauthorized use or access to these areas may result in prosecution.

 

Online Claims Submission

If you are a State Auto customer, you may report an insurance claim online. Submitting a claim online does not commit State Auto to coverage for the loss. Information you provide concerning your insurance policy and your loss is subject to review and verification.  State Auto may request additional information and investigate the circumstances of the loss prior to making a decision on the loss.  A State Auto claims associate will contact you regarding your loss.  Regardless of the information provided in your online claim report, all policy provisions apply and remain in effect.  If you have any questions concerning the coverage under your policy, please contact your State Auto agent.

 

Disclosures about State Auto Products and Discounts

All products and discounts are not offered by all companies in all states nor are all products and discounts available to all persons in all states.  Products, coverages, discounts, insurance terms, definitions and other descriptions are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in your individual insurance contracts, policies, or declarations pages.

 

Waiver

Failure by State Auto, in any instance, to exercise any of its rights under the Terms of Use will not constitute waiver of such right or any other rights under the Terms of Use.

 

Applicable Law and Severability

These Terms of Use shall be governed by and interpreted according to the laws of the State of Ohio without regard to any conflict of laws provision.  If any portion of these Terms of Use is unlawful, void or unenforceable, it shall not affect the validity or enforceability of any other provision.

Last Updated May 2016