Key Contact Information Page

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Key Contact Information Page

Click here for Frequently Asked Questions

If you have a question related to your amount due, payment of your policy or account, or other billing questions, we have several methods for contacting us:

PHONE: 1-833-SAHELPS (1-833-724-3577)
then follow the prompts
MAIL: State Auto Insurance Companies
PO Box 776721
Chicago, IL 60677-6721
E-MAIL: PaymentServices@stateauto.com
LIVE ASSISTANCE: Customer Service Representatives are available to assist you any time during normal business hours, Monday through Friday, 9:15am through 4:15pm, eastern time.
If you have a question related to coverages, changes, or other policy details, please contact your independent agent