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State Auto mobilizes following severe storm outbreak


COLUMBUS, Ohio – May 2, 2011 – The State Auto Group and its independent agency partners
are responding to affected areas throughout the southeast United States following this week’s
severe weather outbreak.

Members of State Auto’s catastrophe claim team, along with other State Auto claim
representatives, are currently on the ground in 19 states, assessing damage and assisting

“Our top priority is ensuring the safety of our policyholders following the terrible losses many of
them have experienced,” said State Auto Vice President and Chief Claim Officer Stephen
Hunckler. “Our thoughts and prayers are with those who’ve lost homes and loved ones as a result
of this violent weather. We, along with our independent agency partners throughout the region,
will help them through this difficult time.”

Affected policyholders can submit claims 24 hours a day by visiting http://www.StateAuto.com/ or
by calling State Auto’s Express Claims center at 800-766-1853.

State Automobile Mutual Insurance Company, headquartered in Columbus, Ohio, is a super
regional property and casualty insurance holding company and is proud to be a Trusted Choice®
company partner. State Auto Mutual is part of the State Auto Group. The State Auto Group
markets its insurance products in all 50 states and the District of Columbia through independent
insurance agencies and brokers. The State Auto Group is rated A+ (Superior) by the A.M. Best
Company and includes State Automobile Mutual, State Auto Property & Casualty, State Auto
Ohio, State Auto Wisconsin, State Auto Florida, Milbank, Farmers Casualty, Meridian Security,
Meridian Citizens Mutual, Beacon National, Beacon Lloyds, Patrons Mutual, Litchfield Mutual Fire,
Rockhill Insurance, Plaza Insurance, American Compensation and Bloomington Compensation.
Additional information on the State Auto Group can be found online at http://www.StateAuto.com/.

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