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We'll send you a confirmation email within a few hours. If you haven't received it, please call our Customer Service department at 800-444-9950 from 8:00 a.m. to 7:00 p.m. ET, Monday through Friday and select option 2 for a confirmation of your payment.
Contact your agent to:
You can also write to us to request a copy of your policy and get new ID cards:
State Auto Insurance
518 East Broad Street
Columbus, Ohio 43215