Do you have an account or a policy?
If you have 10 numbers with no letters (ex. 2458357910) that’s an account number. If you have an account, log in here:
You can view your policy, sign documents, obtain dec pages and ID cards, or send a message to your claims adjuster.
If you would like to make a payment, update your payment information, or change your automatic payment date, please call our Customer Service team at 800-288-4425.
Do you have 2 or 3 letters with 7 or 8 numbers (ex. AAA1234567 or AA12345678)? That’s a policy number. If you have a policy number, click here.
Can’t find exactly what you are looking for or have questions? Contact our Customer Service Department at 800-288-4425 8 a.m. to 7 p.m. ET Monday – Friday or by email at CustomerService@StateAuto.com.