My Account

Your account contains information about your coverage and limits. It’s important for you to have access to your information when you want it. We’re here to help.

Do you have an account or a policy? 

If you have 10 numbers with no letters (ex. 2458357910) that’s an account number.  If you have an account, log in here:

You can view your policy, sign documents, obtain dec pages and ID cards, or send a message to your claims adjuster.

If you would like to make a payment, update your payment information, or change your automatic payment date, please call our Customer Service team at 800-288-4425.

Do you have 2 or 3 letters with 7 or 8 numbers (ex. AAA1234567 or AA12345678)? That’s a policy number.  If you have a policy number, click here.

Can’t find exactly what you are looking for or have questions? Contact our Customer Service Department at 800-288-4425 8 a.m. to 7 p.m. ET Monday – Friday or by email at CustomerService@StateAuto.com.