Recovering from Hurricane Matthew
As the recovery from Hurricane Matthew continues, we want you to know that State Auto's Claims and Risk Engineering (CARE) team is still on the job and ready to serve you. We know how devastating this hurricane was, and continues to be. Your safety and recovery is our top priority. If you have a claim, please call us directly at 800-766-1853. This will ensure the fastest response in your time of need.
We've added some resources from the Insurance Institute for Business & Home Safety below to help aid in your recovery. They include basic safety tips and guidance after a hurricane, and help with getting back on your feet again.
Unfortunately, a by-product of disasters like Matthew are contractor repair scams. Please be wary of unscrupulous contractors, and follow the steps below to avoid being taken advantage of:
- Work with only licensed and insured contractors.
- Get more than one estimate. Don't be pushed into signing a contract right away.
- Get everything in writing.
- Require references, and check them out.
- Never sign a contract with blanks. Fraudulent contractors may enter unacceptable terms later.
- Never pay in full.*
Remember, State Auto CARES and we're here to help make you and your family whole again.
After the storm resources
Hurricane Matthew Recovery Resources
You Can Go Home Again: Guidance for Recovering from a Disaster
Getting Back to Business
After a Hurricane: Safety Tips
*Information provided by the National Insurance Crime Bureau.