string(13) "safetycontent" Safety FAQs
By using the State Auto Safety 360 Mobile smartphone app — in tandem with a Tag — State Auto gathers data about your car and how you drive.
From this data, we can provide a personalized insurance premium based on your driving behavior, as well as discounts of up to 50% at the time of policy renewal.
To maintain your discount, you must continuously use the App + Tag..
IOS: Location services - must select “Always Allow” in order for your trips to get recorded, background app refresh on, Wi-Fi on, Bluetooth on, Power Save Mode off and must have more than 10% battery life.
Android: Google’s location services - must select “Allow all the time” in order for your trips to get recorded, allow to access physical activity, p-to-date version of Google Play services, Wi-Fi on, Google Maps enabled, Bluetooth on, Power Save Mode off, must have more than 10% battery life and GPS location on.
If you're in an accident and it registers on the activated telematics device, it'll notify our State Auto Claims and Risk Engineering (CARE) team so we can reach out and help you with towing and start your claim if you choose, saving you time and stress (us simply calling you won't automatically start your claim — you must request this). Accident notifications won't transmit to our CARE team unless registered by the device. This can be caused by: a low GPS signal, a minor impact, or your vehicle was side swiped.
Contact us by phone. Representatives are ready to help Monday - Friday, 8 a.m. to 7 p.m. EST
at 833-SAHelps (833-724-3577).