Payment Helpful links

We are here to help you find the right information to pay your bill.

If you landed here from FIS/Legacy Policies Payment System, please check the links on the right side of this page.

The method you use to pay your bill will depend on the type of policy you have. Check your policy to see if you have 10 numbers without letters or 2 or 3 letters with 7 or 8 numbers. 

Payments can be made via Clicking Here

 

   
 

    Information

    2 or 3 letters with 7 or 8
    numbers
    (ex. AAA1234567 or
    AA12345678)

 


 

    One-Time Payment

     

 


 

    Automatic
    Withdrawals

    Download

    Already Enrolled

 


 

    Phone

    833-SAHelps (833.724.3577)

    Mail

   
    Standard Mail:
    State Auto Insurance
    PO Box 776721
    Chicago, IL 60677-6721

    Overnight Express:
    State Auto Insurance
    518 East Broad Street
    Columbus, OH 43215

 

 

Legacy Plateform Help links

(For Alphanumeric Policies only)

Small Business Workers' Compensation

Include workers' compensation with your businessowners' policy.

Many of State Auto's small business customers are eligible to include workers' compensation coverage as part of your overall insurance package.


Businessowners' policies: Add a workers' compensation policy to your businessowners' or business auto insurance.

 

Small businesses we insure for workers' compensation


Our specialized workers' compensation claims model is designed to help injured workers get back to health and productivity quickly. We specialize in helping workers manage recovery from soft-tissue injuries that otherwise may result in a longer time away from work than is necessary.

 

Examples of the types of businesses we target for our workers' compensation product when packaged with our businessowners' policies:

  • Restaurants
  • Retail
  • Services
  • Distributors
  • Manufacturers
  • And more


Find out how State Auto's workers' compensation claims model can benefit your small business.

Business Insurance

Businessowners' Policy 
Business Auto

 

Premium Audit FAQs

Small Business Workers' Compensation

Include workers' compensation with your businessowners' policy.

Many of State Auto's small business customers are eligible to include workers' compensation coverage as part of your overall insurance package.


Businessowners' policies: Add a workers' compensation policy to your businessowners' or business auto insurance.

 

Small businesses we insure for workers' compensation


Our specialized workers' compensation claims model is designed to help injured workers get back to health and productivity quickly. We specialize in helping workers manage recovery from soft-tissue injuries that otherwise may result in a longer time away from work than is necessary.

 

Examples of the types of businesses we target for our workers' compensation product when packaged with our businessowners' policies:

  • Restaurants
  • Retail
  • Services
  • Distributors
  • Manufacturers
  • And more


Find out how State Auto's workers' compensation claims model can benefit your small business.

Business Insurance

Businessowners' Policy 
Business Auto

 

Premium Audit FAQs

Middle Market Workers' Compensation

Include workers' compensation with your business insurance package

Many of State Auto's business customers are eligible to include workers' compensation coverage as part of your overall insurance package with the commercial property, auto, and liability policies.

 

Businesses we insure for workers' compensation


Our specialized workers' compensation claims model is designed to help injured workers get back to health and productivity quickly. We specialize in helping workers manage recovery from soft-tissue injuries that otherwise may result in a longer time away from work than is necessary.

 

Examples of the types of middle market businesses we target for our workers' compensation product when packaged with our business insurance package policies:

  • Restaurants
  • Retail
  • Services
  • Distributors
  • Manufacturers
  • Contractors
  • And more


Find out how State Auto's workers' compensation claims model can benefit your business.

Business Insurance

Business Property 
Business Auto 
General Liability

 

Premium Audit FAQs

My Account

Your account contains information about your coverage and limits. It’s important for you to have access to your information when you want it. We’re here to help.

Do you have an account or a policy? 

If you have 10 numbers or 9 numbers and 1 letter (ex. 2458357910 or 123456789A) that’s an account number.  If you have an account, log in here:

You can view your policy, sign documents, obtain dec pages and ID cards, or send a message to your claims adjuster.

You can make a payment, update your payment information or change your automatic payment date once per year in the State Auto Customer Connect Portal. For other support, please call our Customer Service team at 833-SAHelps (833-724-3577).

Do you have 2 or 3 letters with 7 numbers (ex. AAA1234567 or AA 1234567)? That’s a policy number.  If you have a policy number, click here.

Have a question? 

Contact us by phone. Representatives are ready to help Monday through Friday, 8 a.m. to 7 p.m. ET at 833-SAHelps (833-724-3577).

Contact us through live chat. Chat “live” with a Customer Services Representative, Monday through Friday, 9:15 a.m. to 4:15 p.m., ET.

 
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