Pay online
Use your checking account or Visa®/MasterCard®.
Other ways to pay
Sign up for automatic withdrawals
Make sure your payments are always on time by setting up automatic payments from your checking or savings account.
Fill out an authorization form for automatic withdrawals.
Or call 800-444-9950 (option 2) with any questions.
By phone
Call our Customer Service at 1-800-444-9950 to use your bank account or Visa® or MasterCard® credit/debit cards. We're here Monday through Friday, 8:00 am to 7:00 pm Eastern.
By mail
You can pay by check or money order.
Standard mail
State Auto Insurance
PO Box 182738
Columbus, OH 43218-2738
Overnight/express
State Auto Insurance
518 East Broad Street
Columbus, Ohio 43215
Have a question?
Contact us by phone. Representatives are ready to help Monday through Friday, 8 a.m. to 7 p.m. ET at 800-444-9950, option 2 then follow the prompts.
Contact us through live chat. Chat “live” with a Customer Services Representative, Monday through Friday, 9:15 a.m. to 4:15 p.m., ET.